Required Materials
-
Laptop, tablet, or phone with access to internet
Immediate Access
We understand self-paced training can be more accessible. As soon as you register, you will have access to the training, allowing you to begin and schedule your training!
Varied Materials
The training includes interactive components throughout tailored towards understanding the material! This is inclusive of activities, interactive scenarios, knowledge checks, and resources related to the current topic to build knowledge and skill sets!
Themes and Topics Covered
-
Introduction & Course Objectives
Introduction, disclaimer, ground rules, and regulations, instructor credentials and experience
-
Cultural Awareness
Importance of cultural awareness development, using The Iceberg Model of Culture, cultural bias and awareness with discussion
-
Bias (Explicit and Implicit)
Explicit and implicit bias, stereotyping, personal bias tests and mitigation of bias
-
Indirect Discrimination
Indirect discrimination, recognizing equality and equity, curb-cutting effect
-
Identity & Intersectionality
Definition of identity and Intersectionality with steps to address in healthcare
-
Social Determinants of Health
Education, socioeconomic status, and adverse childhood experiences, description of topic interconnection, why your zip code matters
-
Race & Ethnicity
Race and ethnicity description and comparison, forms/levels of discrimination, racial disparities in healthcare
-
Religion & Spirituality
Religion and spirituality comparison, importance in care delivery and how to address, pro-voice mindset, Interfaith cooperation
-
Refugees & Immigrants
Definitions and descriptions, current and emergent issues in policy and healthcare, language barriers
-
Gender Bias
Aspects of gender, gender disparities, gender bias
-
Gender & Sexual Identity
Gender composition, gender identity and pronouns, SOGI and EHR practices
-
LGBTQIA+ & SGM
LGBTQIA+ and SGM defined, new vs. outdated terminology, mental and behavioral health disparities
-
Age
Ageism and elderspeak ,treatment impairment and steps to address, age disparities, caring for younger populations
-
People with Disabilities
Forms of disabilities, health disparities in people with disabilities, mental disorders, steps to reduce health disparities and establish rapport. Discussing implementing person-first language with examples
-
Microaggressions
Microaggressions, microinsults, microinvalidations, and microassaults, prevention and personal accountability
-
Veterans
Develop a better understanding of Veterans and identify challenges and barriers of care veterans face
-
Best Practices
Effective communication, rapport, and bedside manner, building rapport with patients and how to practice effective communication, welcoming environment
-
Cultural Humility
Cultural competency as a journey and importance in practice, barriers to cultural and personal reflection importance
What participants are saying:
“Excellent instructors. Well prepared. This Cultural Competency Awareness Training, is a must for the Healthcare industry. It covers topics that are relevant and current in our present Society.”
August 2021 Participant
“The knowledge of cultural awareness provides me a better understanding of different cultures and intersectionality with staff and patients. I'm able to deliver effective, quality care to patients with the understanding the every person is a unique individual.”
September 2021 Participant
“This was a very comprehensive course that was both enjoyable and educational and allowed for engagement and questions. The instructors did a great job presenting the material and staying on topic.”
December 2021 Participant
“Overall it was awesome training- great instructors, presentation, and training supplements. We learned a lot. This will significantly improve the healthcare industry and the world in general. Everyone should definitely take this training.”
October 2021 Participant